What we offer

Software Maintenance and Support!

Enhance your business productivity by infusing flexibility, scalability, and rapid realization of ROI with intuitive and bespoke software application maintenance services

Software Maintenance and Support Services

Secure and Stable App

Discover end-to-end application maintenance and support service models designed to cater to your business concerns with 24/7/365 availability and highly secure access procedures.

Minimal Downtime

Acquire vetted industry concepts of adaptive, corrective, preventive, and perfective app maintenance. Ensure minimal downtime with your applications up and running effectively.

High Performance

Now access deep evaluation of your software’s performance alongside bespoke tuning of applications to align it with your business with powerful tools and vetted experience.

Feature Customization

Deploy industry veterans to conduct deep analyses of your enterprise while remaining aligned to your niche and vertical for hyper-targeted customizations and upgrades.

Challenges of Software Application Support

When it comes to effective Support and Maintenance of Software Applications, as an enterprise you might face the following challenges:

  • Failure to craft solutions that reduce support costs to reduce total cost ownership in the longer run
  • Lack of bespoke features in software solutions to graph the demands of changing business scenarios
  • Continued usage of old mainframes for maintaining legacy apps leading to glitches
  • Unavailability of talents to develop apps with both modern and legacy platforms
  • Poor code quality and non-compliance with development standards
software-maintanence

Software Product Maintenance for Seamless User Journeys

Integrate highly effective software product maintenance services to revitalize outdated software and infuse relevant emerging technology by following industry-grade authentic measures

Ongoing App Enhancement

Avail additional support like bug fixing, problem analysis and resolution and on-call support for apps running on your process apps to make them robust.

App Maintenance / Support

Avail additional support like bug fixing, problem analysis and resolution and on-call support for apps running on your process apps to make them robust.

Perfective
Upgrades

Avail additional support like bug fixing, problem analysis and resolution and on-call support for apps running on your process apps to make them robust.

Performance Monitoring

Avail additional support like bug fixing, problem analysis and resolution and on-call support for apps running on your process apps to make them robust.

Technical Improvements

Avail additional support like bug fixing, problem analysis and resolution and on-call support for apps running on your process apps to make them robust.

Security Review / Compliance

Avail additional support like bug fixing, problem analysis and resolution and on-call support for apps running on your process apps to make them robust.

SLA driven Software Support

Avail additional support like bug fixing, problem analysis and resolution and on-call support for apps running on your process apps to make them robust.

Backups and Recovery

Avail additional support like bug fixing, problem analysis and resolution and on-call support for apps running on your process apps to make them robust.

Software Maintenance and Support Service – Our Offerings

Modification and Reconfiguration

We assess your existing software and make the necessary modifications to ensure smooth and efficient operations. This includes adjustments to data formats, utility updates, hardware reconfiguration, and integration of new operating systems to optimize performance and functionality.

Bug and Glitch Removal

Digixtial’s Software Support Team quickly resolves any software issues in your enterprise application. Our corrective services address bugs, fix glitches in core algorithms, and resolve logical, coding, and design errors to ensure seamless performance.

Detailed Analysis for Future-Proofing

Digixtial’s Software Support Team promptly addresses and resolves software errors in your enterprise application. Our services include bug fixes, troubleshooting glitches in core algorithms, and correcting logical, coding, and design errors to ensure your software runs smoothly and efficiently.

OS and Server Migration

Our developers assess your IT business strategy, in-house resources, technology, and other elements of your IT transformation. We thoroughly review your existing applications and recommend necessary OS updates and system migrations to ensure optimal performance and alignment with your business goals.

Third-party Maintenance

We equip our team of developers and support experts with a range of techniques to effectively identify and resolve glitches in your software. Our support services are tailored to meet your specific needs, ensuring a customized approach to problem-solving and maintenance.

DevOps Solutions

We train our developers and support specialists to use a variety of methods for detecting issues in your software. This ensures we can offer personalized support services that are aligned with your specific needs and requirements.

Project Onboarding Process :

Everything starts with a credible Application Maintenance and Support – that includes identifying challenges, areas of improvement and setting the chart ahead for business growth. To make your systems highly compliant, smooth project onboarding process is a must-have feature. We offer:

Handover
  • Knowledge transfer from existing IT teams
  • Review and analysis of existing application
  • Deciphering key pain areas and plan actions
  • Functional testing and issue identification
Remedial Actions
  • Knowledge transfer from existing IT teams
  • Review and analysis of existing application
  • Deciphering key pain areas and plan actions
  • Functional testing and issue identification
Maintenance and Support
  • Knowledge transfer from existing IT teams
  • Review and analysis of existing application
  • Deciphering key pain areas and plan actions
  • Functional testing and issue identification

Let’s work together to
build something great.

Share your project idea with us and receive a free consultation to transform it into an exceptional digital solution.

Drop us a line →